OUR WORK MANAGEMENT TRAINING COURSES
Detailed outlines for the standalone, off the shelf courses we provide include:
WM001: Work Management Overview (0.5 Day)
A foundational course designed for all non-senior management staff, introducing key Work Management (WM) principles, the work order life cycle, and performance indicators.
Learning Objectives:
By the end of this course, participants will be able to:
✅ Explain the principles of Work Management:
- Understand what WM is, its objectives, and how it contributes to organisational safety, efficiency, and reliability.
✅Describe the key steps of the Work Management process:
- Identify the main stages of the WM process from identification to analysis.
- Recognise current challenges in WM and proposed changes to improve performance.
✅ Understand the roles and responsibilities in Work Management:
- Be aware of the key roles involved in WM, their responsibilities, and how they collaborate.
✅ Understand the work order lifecycle, associated meetings & KPIs:
- Describe the purpose of each stage of the work order life cycle and how it supports effective work delivery.
- Be aware of the meetings and key performance indicators (KPIs) that support and measure WM effectiveness.
Course Outline:
- Work Management Principles
- Work Management Process Steps
- Current Issues
- Changes to improve performance
- Roles
- Work Order Life Cycle incl. Meetings and KPIs
- Identify
- Validation
- Work Preparation
- Schedule
- Execute
- Close Out
- Analysis
- Summary
WM002: Work Management for Technicians (0.5 Day)
Tailored for Technicians, this course focuses on how Work Management (WM) principles apply to day-to-day activities and highlights the technician's role throughout the process.
Learning Objectives:
By the end of this course, participants will be able to:
✅Explain the basic principles of Work Management:
- Understand why WM is important and how it supports safety, quality, and efficiency in day-to-day work.
✅Describe the main steps of the Work Management process:
- Identify the sequence of steps in WM and understand where Technicians contribute at each stage.
✅Understand the roles and responsibilities of Work Management:
- Recognise the Technician’s role in the WM process and how it connects with other roles in the team.
✅Understand the work order life cycle, key meetings & KPIs:
- Explain the purpose and expectations at each stage of the work order life cycle, and be aware of meetings and measures used to track progress and performance.
Course Outline:
- Work Management Principles
- Work Management Process Steps
- Roles
- Work Order Life Cycle incl. Meetings and KPIs
- Identify (in detail)
- Validation (in detail)
- Work Preparation (in detail)
- Schedule
- Execute (in detail)
- Close Out (in detail)
- Analysis
- Summary
WM003: Work Management for Supervisors (1 Day)
Aimed at Supervisors, this session provides a deeper understanding of the Work Management (WM) process, the work order life cycle, and the leadership role in effective work execution and team collaboration.
Learning Objectives:
By the end of this course, participants will be able to:
✅Explain the principles of Work Management:
- Understand the purpose and benefits of applying WM principles to improve safety, reliability, efficiency, and compliance.
✅Describe the steps in the Work Management Process:
- Identify and explain each stage of the WM process and how they interconnect to deliver effective work execution.
✅Understand the roles and responsibilities in Work Management:
- Recognise the key roles involved in WM, including the supervisor’s role, and how to collaborate effectively with others throughout the process.
✅Describe the work order life cycle and associated meetings and KPIs:
- Explain the objectives, key activities, meetings, and performance indicators for each stage of the work order life cycle.
Course Outline:
- Work Management Principles
- Work Management Process Steps
- Roles
- Work Order Life Cycle incl. Meetings and KPIs
- Identify (in detail)
- Validation (in detail)
- Work Preparation (in detail)
- Schedule (in detail)
- Execute
- Close Out (in detail)
- Analysis (in detail)
- Summary
WM004: Work Management for Managers (0.5 Day)
Focused on strategic implementation, this course helps Managers understand how Work Management (WM) drives compliance, performance, and long-term operational success.
Learning Objectives:
By the end of this course, participants will be able to:
✅Explain the principles of Work Management:
- Understand the goals, benefits, and key concepts of a structured WM system.
✅Describe the Work Management Process:
- Identify and explain the main steps in the Work Management process from start to finish.
✅Recognise the roles and responsibilities in Work Management:
- Describe the key roles involved in WM and how they interact to ensure effective execution.
✅Understand the work order life cycle, associated meetings and KPIs:
- Explain the purpose and activities of each stage of the work order life cycle.
- Identify the meetings and KPIs that support and measure performance at each stage.
Course Outline:
- Work Management Principles
- WM Process Steps
- Roles
- Work Order Life Cycle incl. Meetings and KPIs
- Identify
- Validation
- Work Preparation
- Schedule
- Execute
- Close Out
- Analysis (in detail)
- Summary
WP001: Work Preparation Onshore & Offshore (1 Day)
This specialised course explores detailed aspects of planning and preparation, covering both onshore and offshore contexts to ensure readiness and execution efficiency.
Learning Objectives:
By the end of this course, participants will be able to:
✅Explain the principles of Work Management (WM):
- Understand the purpose, benefits, and key concepts of effective work management in an organisational context.
✅Describe the Work Management process steps:
- Outline the sequential steps in the WM process from identification through analysis.
✅Understand the roles and responsibilities in Work Management:
- Identify the key roles involved in the WM process and describe their responsibilities and interactions.
✅Understand the work order life cycle and associated activities:
- Describe each phase of the work order life cycle, including its purpose, inputs, outputs, and key activities.
- Recognise the associated meetings and key performance indicators (KPIs) that monitor and support each stage.
Course Outline:
- Work Management Principles
- Work Management Process Steps
- Roles
- Work Order Life Cycle incl. Meetings and KPIs
- Identify (in detail)
- Validation (in detail)
- Work Preparation (in detail)
- Schedule
- Execute
- Close Out
- Analysis
- Summary
